Privacy Policy
Last updated: 2026
Sharma Industries Pvt Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://bagsofindia.com or contact us for product enquiries, quotes, or orders.
Information We Collect
We may collect the following types of information when you interact with our website or services:
- Contact Information: Name, email address, phone number, and company details when you submit an enquiry form or request a quote.
- Product Preferences: Information about the products you are interested in, including quantity, customization requirements, and delivery location.
- Technical Data: IP address, browser type, device information, and pages visited. This is collected automatically for security and analytics purposes.
- Location Data: Approximate geographic location based on IP address, used to provide location-relevant product information and delivery estimates.
How We Use Your Information
We use the collected information for the following purposes:
- To respond to your product enquiries and provide price quotes
- To process and fulfil your orders for bags, corporate gifts, and promotional products
- To communicate with you about your orders, delivery status, and product updates
- To improve our website, products, and services based on your feedback
- To send promotional materials about new products and offers (only with your consent)
- To prevent fraud and ensure the security of our website
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. We use:
- Google Analytics: To understand how visitors use our website and improve its performance. This data is anonymized and aggregated.
- Google reCAPTCHA: To protect our enquiry forms from spam and automated submissions.
- Essential Cookies: Required for the proper functioning of the website, including form submissions and session management.
You can control cookies through your browser settings. Disabling cookies may affect some features of our website.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With logistics partners for order delivery purposes
- With payment processors for transaction handling (if applicable)
- When required by law, court order, or government authority
- In connection with a business merger, acquisition, or asset sale (with prior notice)
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure form submissions, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Enquiry data is typically retained for 2 years, after which it is securely deleted or anonymized.
Children's Privacy
Our website is not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Sharma Industries Pvt Ltd
- Address: C-20, Hastal Vihar, Uttam Nagar, New Delhi - 110059
- Phone: +91-8588815352
- Email: info@bagsofindia.com